11TH ANNUAL INSURANCE CLAIMS MANAGEMENT SUMMIT
Prague, Czech Republic
1:1 Meetings
Key Note Presentations
Panel Discussions
Round Table Conversations
Summary
Over the time of a global pandemic insurance industry went through a number of changes that affected both insurance companies and their clients. Facing this new reality, industry players had to rapidly adapt, optimize and improve their claims management processes to operate successfully.
The years of 2020 and 2021 also brought cutting-edge innovations to the scene and made claims professionals think what the future holds for the sphere.
At the 11th edition of the Insurance Claims Management Summit speakers and delegates will speak about AI in claims handling, successful practices of claims management digitalization, improvement of customer experience and customers’ priorities, telematics in claims, claims ecosystem and partnerships. They will also touch upon mobile claims, climate events, claims transformation, customer-centricity and other trends shaping the future of insurance claims management.
Join these important discussions in Prague, Czech Republic, on 24-25 March 2022!
Topics
- Claims in the post Covid-19 recovering economy
- Data science & insurance claims management
- Becoming proactive with the help of predictive analytics and AI
- Implementation of integrated claims systems: mastering claims data management
- Successful practices of claims management digitalization
- Improving customers’ claims experience
- Customer service innovations
- D&O claims: major trends and tendencies
- Modern technologies and new development ways in motor claim fraud management
- Covid-19 impact on the auto insurance and motor claims
- Telematics as a game-changer in handling claims
- Climate events: the highest risk
- Claims ecosystem: why partnerships matter
- Fraudulent claims and ways to fight them
- ‘Mobile’ claims: mobile apps in insurance claims management
Speakers
Neil Harrison
Global Chief Claims Officer
Aon
USA
Juliet Jetson
Workflow Optimisation & Performance Manager
Legal & General
UK
Norberto Odorico
Chief Claims Officer
UnipolSai Assicurazioni IT
Italy
Andrew Pedler
Head of Claims Client Relationships and Innovation
Liberty Specialty Markets
UK
Sam Dawson
Commercial Sales Director
BELFOR UK Ltd.
UK
Mark Sedlak
Head of Sales Insurance
IN2 GROUP
Slovenia
Tamas Tallarom
Head of Claim Handling
KÖBE Insurance
Hungary
Dieter Schäfer
CEO/Founder
Rocket Enterprise Solutions GmbH
Germany
Cees Werff
CEO and President
CCN Group
Netherlands
Hans-Christian Sörensen
Sörensen International Sales Director
Polygon Group
Denmark
Liz Ryan
Head of Performance & Insights (UK P&C Claims)
Zurich Insurance Company
UK
David Poulton
Account Director
Verint
UK
Anthony Madden
Managing Director
Intereurope
UK
Carl Tamsons
Head of Sales
Polygon Group
Sweden
Giuliano Basile
Head of Claims
Generali
Italy
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige
Lithuania
Reinhard Seehofer
Head of Claims
Generali Versicherung
Austria
John Spears
VP Business Development and Marketing
Global Excel Management
Canada
Martin Schachtschneider
Head of Business Development
BELFOR GmbH
Germany
Miha Ferlan
Director of CRM
Zavarovalnica Triglav
Slovenia
Registered Companies Include
Video
Where and When?
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11TH ANNUAL INSURANCE CLAIMS MANAGEMENT SUMMIT
24-25 March 2022
Prague, Czech Republic
To access the Event venue, attendees will need photo identification and one of the following:
- an EU Digital Covid Certificate; or
- a valid vaccination or recovery certificate issued by a third country, under reciprocal conditions including Albania, Andorra, Switzerland, Faroe Islands, Israel, Iceland, Liechtenstein, Morocco, Monaco, North Macedonia, Norway, Panama, San Marino, Turkey, United Kingdom, Ukraine, The Vatican; or
- a valid negative PCR test from within the last 72 hours; or
- a valid negative antigen test from within the last 24 hours.