12TH ANNUAL TRAVEL INSURANCE FORUM

20 – 21 March, 2025

IN-PERSON

Madrid, Spain

1:1 Meetings

Make the best of the event by conducting 1 to 1 meetings with senior prospects and peers.

Key Note Presentations

Get in-depth knowledge from industry experts about the latest challenges and innovations your market place is facing.

Panel Discussions

Enjoy fruitful and passionate exchanges between leading experts

Round Table Conversations

Interact and debate within a smaller group of key industry practitioners about a particular chosen topic from our moderator.

Summary

Embracing a new era of digital transformation and sustainable innovation

As travel evolves, so does travel insurance. It’s no longer just about safety, it’s about enhancing the entire journey. At the 12th Annual Travel Insurance Forum, we’re diving into how digital transformation and sustainability are reshaping the industry.

From personalized coverage that adapts to your needs to protecting travelers from climate risks, the future of travel insurance is here. We’ll explore how technology is making policies smarter, faster, and more flexible, while also tackling the rising environmental risks impacting global travel. This event brings together industry leaders, innovators, and decision-makers to discuss the trends that are defining the next era of travel insurance.

Join us in Madrid and be part of the conversation that’s driving change!

Topics

  • PANEL DISCUSSION:  The State of the Travel Insurance Market
  • Insuring the Traveller against bad weather – The growth of weather parametric insurance
  • Travel Insurance for the New Generation: Balancing Technology and Flexibility
  • PANEL DISCUSSION: The Impact of Global Conflicts on Travel Insurance
  • Repatriation services: The next frontier in global healthcare
  • PANEL DISCUSSION: Travel Insurance in the Era of Digital Nomads
  • PANEL DISCUSSION: Global Medical Networks
  • Harnessing AI and Data to Shape the Future of Predictive Models and Personalised Travel Insurance
  • Duty of Care vs Travel Risk Management
  • Cybersecurity and the Traveller: Protecting data and privacy
  • Regulatory Landscape – Adapting to new rules in travel insurance
  • PANEL DISCUSSION: How Carriers and Service Providers Can Work Together to Elevate the Traveller’s Experience

Speakers

Carl Carter

CEO & Founder

CSC Global Partners Ltd

UK

Erick Morazin

Commercial Advisor Travel Insurance & Assistance

Europ Assistance

France

Joanne Parent

Vice President National – Sales Travel Insurance

Blue Cross

Canada

Fiona Greenwood

Operations Director

Rowland Brothers International

UK

Tim Riley

Managing Director

The True Traveller

UK

Irene García Saez

Irene García Sáez

Head of Business & CDO

MAWDY

Spain

Shaun Boulter

Global Head Operations & Security – Corporate Mobility

AXA Partners

United Kingdom

Lucas H. Burón

Regional VP – Travel & Accident and Health Insurance, Latin America

Chubb

USA

Alan Abreu González

Cyber Manager for Europe, Asia & Middle East

BOXX Insurance Inc.,

Spain

Rodger Cook

GM Security and Intelligence

World Travel Protection

Australia

Parker Crockford

Chief Revenue Officer

Qover

Belgium

Robin Ingle

CEO

Ingle International

Canada

Julie Pineau

Julie Pineau

Global Distribution & Partnerships Director

MSH International

France

John Spears

VP - Business Development and Marketing

Global Excel Management Inc.

Canada

lloyd figgins

Lloyd Figgins

CEO

The TRIP Group

UK

cristina cardona

Cristina Cardona Rivas

Director of Business Development, Health

AXA Partners

USA

Dr. Khanh Bui

Khanh Bui

Group CFAO & CEO Pacific Cross Thailand

Pacific Cross

Vietnam

Ângelo Guerra Vilela

Senior Director – Country Head of Operations

Grupo Ageas Portugal

Portugal

Bradley W. Adams

Bradley Adams

Co-Founder

Aerogami

USA

Birger Oldorff

Birger Oldorff

Managing Director

Oldorff Consulting

Switzerland

Joaquim San Nicolás Escobar

Deputy Head of International Medical Network for Europe and America

AXA Partners

Spain

Billy Warner

Billy Warner

Head of Travel Underwriting, UK and Europe

Trawick International

UK

Javier Ruz Bentue

Javier Ruz Bentué

Regional Business Development – Iberia

AP Companies

Spain

donja de groot

Donja de Groot

Head of Insurance Benelux

Allianz Partners

Netherlands

Joaquín Tello

Joaquín Tello

Pricing & Underwriting Director

MAWDY

Spain

Cristian Valenzuela

Cristian Valenzuela

Vice President of Operations

MDabroad

USA

Registered Companies Include

Photos

11th Travel Insurance Forum

Videos

Where and When?

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and secure your place in time

12TH ANNUAL TRAVEL INSURANCE FORUM

20-21 March, 2025
Crowne Plaza Madrid Centre Retiro
C. del Pez Volador, 1, Retiro, 28007 Madrid, Spain

WHO SHOULD ATTEND?

  • Travel Insurance Companies
  • Travel Assistance and Medical Assistance Companies
  • Underwriting, Claim and Fraud Risk Management Specialists
  • Brokers, Intermediaries and Healthcare Experts
  • International Health Associations and Organizations
  • Medical Directors 
  • Hospitals and Air Ambulance Departments
  • Funeral and Repatriation Companies
  • Solution Providers and IT Companies

TESTIMONIALS FROM PREVIOUS EVENTS

“The conference was an amazing experience. It is a big pleasure to be coming here every year. Very interactive and perfect to meet business representatives of the field.”- Customer Care Solutions, Austria

“Like the last year, it was an excellent overview of the challenges in insurance, assistance, cost containment and development. Provided interesting discussions, great network communication and great organization + moderation”- Deutsche Assistance Service GmbH, Germany

“Excellent – some excellent, informative presentations, good panel discussions + great networking opportunities.”- Nordic Insurance Software, UK

“As always loved it! Just keep doing a great job!”- Global Excel Management

“Fantastic conference, enjoyed all the networking opportunities…”- Nordic Insurance Software, Canada