11TH ANNUAL TRAVEL INSURANCE FORUM
Lisbon, Portugal
1:1 Meetings
Key Note Presentations
Panel Discussions
Round Table Conversations
Summary
Insurance is an essential, but often overlooked part of travel. Just as technology changed how we book and pay for travel, digital transformation is set to remove payment friction and alter the entire insurance process, improving the customer experience from purchasing a policy through to processing claims, issuing payouts and making reimbursements.
Insurance is an integral but underappreciated role in merging travel and fintech. Travel and financial industries are merging from both directions – banking giants and fintech providers are entering the travel space while travel providers are building or integrating fintech providers. These companies are going after the elusive opportunity to have the traveler’s entire journey, from making a booking to paying for the tickets, tours, meals, upgrades as well as booking travel insurance.
Topics
- PANEL: What innovations are driving the travel insurance industry?
- New and emerging travel insurance policies
- Digital risks while traveling
- Claims management: AI-driven automation in travel insurance
- New tech to create a better claim experience, reduce fraud, and improve operational efficiency
- The future of trip cancellations in the era of climate change
- Embedded and Parametric travel insurance innovations
- PANEL: 2023- the year of travel boom
- PANEL: The effect of rising tourism on the travel insurance market
- Global healthcare risk management: shaping the future
- Travel risk management tech – The way to go!
- Fully digital travel insurance with exceptional customer experience
- How can travel insurers differentiate and stay visible within a crowded marketplace?
- Medical air transport & non-emergency air ambulances & medevac and repatriation
- Boosting Travel Insurance Satisfaction
- PANEL: What is the future of travel insurance?
Speakers
Carl Carter
Chief Commercial Officer
Blink Parametric
United Kingdom
Andrew Jernigan
Chief Executive Officer
Insured Nomads
USA
Mark Carney
President & Chief Executive Officer
WorldTrips
USA
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Joanne Parent
Vice President National – Sales Travel Insurance
Blue Cross
Canada
Shaun Boulter
Global Head Operations & Security – Corporate Mobility
AXA Partners
United Kingdom
Flavio Ortolano
Chief Information Officer
TuGo Insurance
Canada
Erick Morazin
Commercial Advisor Travel Insurance & Assistance
Europ Assistance
France
Susan Yates
Head of Americas Region
Falck Global Assistance
USA
Michal Reznicek
Chief Executive Officer
Direct Pojistovna
Czech Republic
Tom Dean
Head of Marketing, Insurance
Holiday Extras
United Kingdom
Joyce Segall
Global Head, Insurance Innovation & Strategy
Pattern Insurance
USA
Amelia Guerrero
Subdirector of Travel Insurance
Seguros Atlas S.A.
Mexico
Dean Van Es
Chief Executive Officer
Fast Cover Travel Insurance
Australia
Birger Oldorff
Managing Director
Oldorff Consulting
Switzerland
John Spears
Executive Vice President Sales and Marketing
Global Excel Management Inc.
Canada
Jennifer Milton
Chief Executive Officer
Compass Point Assist
Germany
Alan Abreu González
European Cyber Manager
BOXX Insurance
Spain
Carmen Poehlmann -Wolfe
Vice President of Business Development & Client Accounts
GMMI Inc.
USA
Martin Schmid
SVP Market Relations
Dock Financial
Germany
Ali Bozzuto
Co-founder
Aerogami
USA
Cees Werff
Chairman and CEO
Claims Corporation Network Group
The Netherlands
Ozan Alemdaroğlu
Deputy General Manager
Redstar Aviation
Türkiye
Gwenn Trebossen
NAC Underwriter - Europe
AIG
United Kingdom
Jörg Essig
Chief Business Development Officer
Société Générale Insurance
Germany
Tiago Rodrigues
Operational Manager
Memora International
Spain & Portugal
Alastair Crossley
Global Head of Travel Solutions
AXA Partners
United Kingdom
Previous Registered Companies Include
Photos
Videos
WHO SHOULD ATTEND?
- Travel Insurance Companies
- Travel Assistance and Medical Assistance Companies
- Underwriting, Claim and Fraud Risk Management Specialists
- Brokers, Intermediaries and Healthcare Experts
- International Health Associations and Organizations
- Medical Directors
- Hospitals and Air Ambulance Departments
- Funeral and Repatriation Companies
- Solution Providers and IT Companies
TESTIMONIALS FROM PREVIOUS EVENTS
“The conference was an amazing experience. It is a big pleasure to be coming here every year. Very interactive and perfect to meet business representatives of the field.”- Customer Care Solutions, Austria
“Like the last year, it was an excellent overview of the challenges in insurance, assistance, cost containment and development. Provided interesting discussions, great network communication and great organization + moderation”- Deutsche Assistance Service GmbH, Germany
“Excellent – some excellent, informative presentations, good panel discussions + great networking opportunities.”- Nordic Insurance Software, UK
“As always loved it! Just keep doing a great job!”- Global Excel Management
“Fantastic conference, enjoyed all the networking opportunities…”- Nordic Insurance Software, Canada