8th Annual INSURANCE CLAIMS MANAGEMENT CONFERENCE
Lisbon, Portugal
Summary
In addition to the competitive environment in which insurance companies operate, these businesses are challenged by more stringent compliance with government regulations and increasing expectations on the part of consumers. Efficient claims management is vital to the success of both large and small companies working within the insurance industry. Major components of the claims handling process include developing strategies to cut costs and reduce fraud while keeping customers satisfied. This can be done by implementing innovative tools and strategies, increasing transparency of the processes and speeding up the claims settlement process.
DAY 1
- Embracing the digital change – moving from a traditional business culture to a digital
- Automation of claims
- Maintaining profit and cutting cost of claim
- Leveraging latest technologies (AI, Predictive Analytics, Behavioral Science) to combat new and evolving techniques and methods used to commit fraudulent actions
- Handling claims effectively in the fast-changing world of cyber risk
- New approaches to meet the dynamic needs and changing behaviors of a millennial generation
- Enhancing claims professionals in a future that is driven by technology
- Panel Discussion: Vendor management – managing network/experts
- Improving insurance claim throughput and quality, by applying lean process principles: A case study. (Lean in practice – examples of well-handled procedures)
- Creating effective partnerships to drive innovation – the role of AI in claims management
- Virtual reality – solution to enhances the claim experience and customer satisfaction
- Emergence of sharing economy – evaluating claims through the lenses of both commercial and personal lines
- Predictive modelling and text mining analytics as a tool for effective indication of probable claim action
- Use of blockchain in claims management
- Autonomous vehicles impact on motor claims
- Improving existing business – shift to UBI influences driver behavior and smoothens the process of claims handling
- CAT modelling: Use and evolution – a case for global, connected and predictive risk models
- Interactive workshop: CAT events, Business Interruption (BI) and Contingent Business Interruption (CBI): innovative tools for speedy claim settlement
- Panel Discussion: Examples of innovative ways of doing old operations, incorporating the technology
Video
Speakers
Joe Pendle
Managing Director
Verisk Analytics Limited, UK
Andrey Zhukov
Anti-Fraud Consultant, Insurance Market Department
The Central Bank of the Russian Federation, Russia
Andrew Bennett
Chief Executive
Coverbox Insure Limited, UK
Nikolai Kröger
Senior Partner & Managing Director
Jurasolutions Ra Gmbh, Germany
Adam Smolkowski
CEO
ASPARTUS
Sam Amar
Sales Director
omni:us
Tom Johansmeyer
ARM, AVP, Co-Head, PCS
Verisk Insurance Solutions, USA
Adam Smolkowski
CEO
ASPARTUS
Bjorn Vuylsteker
Co-Founder & CTO
WeGroup, Belgium
Nick Barber
Head Of Property & Energy Claims – Europe
AIG, UK
Francie Peters
Company Director
De Bureaus, The Netherlands
Cees Werff
President & CEO
Claims Corporation Network B.V., The Netherlands
Evans Vlachos
Partner
Sedgwick International, UK
Paola Scarabotto
Head of Business Intelligence and Product Engineering
Groupama Assicurazioni S.p.A.
Joe Louwagie
Head of Strategy
Verisk Claims
Christian Boito
Senior Manager
Sedgwick International, UK
Alessandra Girardo
CEO
Kubris, Kirey Group, Italy
Sponsors/Partners
Testimonials
“I am highly satisfied. A well-organized conference, the good panel of speakers. Congratulations!”
— Senior Director & Country Head of Digital, Grupo Ageas | Portugal
“I have found the information I need for my business. I appreciate the international experience that the conference enabled.”
— Insurance Broker, International Insurance Brokers s.r.o | Italy & Czech Republic
“The conference was a great opportunity for networking and exchanging knowledge!”
— Head of Insurance, AlexBank / Intesa Sanpaolo Group | Egypt
“The Uniglobal staff and organization are very good, as always.”
— Managing Director, C.P. Consultancy Solutions | United Kingdom
Where and When?
Lisbon, Portugal
24 – 25 January 2019
Travel Insurance
When you travel to a conference it’s important that you’re protected from the unexpected, that is why we are pleased to introduce you to Voyager Insurance as our appointed travel insurance partner for Uni Global delegates.
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